Japanese hospitality "omotenashi" is different from so-called "manners" and "service".
The closest analog in English would be probably 'hospitality'.
Omotenashi is one of unique aspects in Japanese culture and mentality.
It
goes way deeper than the way of providing hospitality, it means to
entertain guests wholeheartedly. Omotenashi plays an important role in
tea ceremony in order to have a special moment with the guests.
It is about exceeding expectations and anticipating the needs of the other person in advance.